A few weeks before the end of your contract, the departure process and liquidation begins. This process consists of 3 steps:

1. Firstly, we need to know when you have chosen to leave the apartment.
2. Let us know how you want the caution to be returned to you and we make the liquidation.
3. The moment you leave the apartment, we will make an inspection to check whether everything is at the original state.

STEP 1: Departure or renewal?

To organize your departure process and make available the room for the future tenants, we need to know what you want to do:

1. To inform about my departure day.
2. To stay some days more after my departure day.
3. To renew my contract to continue to live in the apartment.
4. To renew my contract, but I prefer to change the apartment.

STEP 2: Liquidation

The Liquidation is the adjustment of the costs when the contract is terminated. It will be made when the stay is finished. Includes:

• Restitution of the caution.
• Possible costs that are the result of the departure revision.
  • Cleaning conditions and tidiness.
  • Damages caused in the apartment that are not consequence of the habitual use of it.
• Pending charges of the rent, consumptions or others.

STEP 3: Departure revision

The departure revision is a visit of the accommodation made by a technician of Emancipia to inspect the cleaning conditions, tidiness and possibly damages caused in the housing that are not consequence of its habitual use. A few days before you leave, a technician of Emancipia will contact you to arrange the inspection visit.